Privacy Policy

Last updated: September 2025

1. Introduction

At Void Hosting ("we," "our," or "us"), accessible from https://voidhosting.vip, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our hosting services. By using our services, you agree to the practices described in this policy.

2. Information We Collect

Account Information: When you register, we collect details such as your name, email address, billing details, and login credentials.
Service Data: We collect usage statistics, IP addresses, device details, server logs, and technical information related to your use of our services.
Payment Information: Payments are processed securely through third-party providers (Stripe, PayPal). We do not store your full payment details.
Communications: Any emails, support tickets, or chats with our staff may be stored for record-keeping and service improvement.
Advertiser Data: If you interact with advertisements on our website or services (such as Google AdSense or other ad networks), these third parties may collect data such as cookies, IP addresses, browsing behavior, and device identifiers in accordance with their own privacy policies.

3. How We Use Information

To provide, operate, and improve our hosting services.
To process billing and manage customer accounts.
To respond to inquiries, support requests, and customer feedback.
To detect, prevent, and investigate abuse, fraud, or illegal activities.
To enforce our Terms of Service and maintain system integrity.
To display relevant advertisements and measure ad performance (through third-party ad networks).

4. File Review Policy

To maintain service integrity and security, we may review files stored on our shared hosting and game hosting platforms if there is reason to believe you are abusing our systems, such as by hosting malware, phishing kits, or other prohibited content. This review is done solely for abuse prevention and legal compliance. We do not access or review customer files hosted on VPS hosting services unless required by law.

5. Cookies and Tracking

We use cookies, web beacons, and similar technologies to improve user experience, monitor site traffic, and analyze usage. Cookies help us remember user preferences, log sessions, and enhance functionality. Third-party advertisers such as Google may also use cookies and tracking technologies to serve personalized ads based on your browsing activity. You can manage or disable cookies through your browser settings, or opt out of personalized ads via Google Ads Settings.

6. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share limited information with:

Payment processors (Stripe, PayPal) to complete transactions.
Service providers that assist in operations such as support, analytics, or infrastructure.
Advertising partners (such as Google AdSense) that may collect data for targeted advertising.
Legal authorities if required by law, regulation, or to protect our rights and users.

7. Data Security

We implement reasonable technical and organizational security measures to protect your information from unauthorized access, alteration, or destruction. However, no online system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Once your account is closed, certain data may still be stored in backups or for compliance purposes.

9. Your Rights

You may request access to the personal information we hold about you, request corrections, or request deletion of your data (subject to legal obligations). To exercise these rights, please contact us at [email protected].

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites. We encourage users to review the privacy policies of any third-party services they use.

11. Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it immediately.

12. International Users

If you are accessing our services from outside our operating country, please note that your data may be transferred and processed in countries with different data protection laws. By using our services, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, advertising partners, or legal requirements. Updates will be posted on this page with the revised date. Continued use of our services after updates means you accept the new policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, you can reach us at:

Email: [email protected]
Website: https://voidhosting.vip